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Frequently Asked Questions
How many videos can I create with Vouch?
Both our Teams and Enterprise plan offer unlimited video creation and storage.
Who owns the videos that I produce with Vouch?
You and your organization own all video content recorded or uploaded to Vouch.
What devices is Vouch compatible with?
Vouch is browser-based by design - meaning you can record, share, edit and download videos from all major desktop and mobile devices running Chrome, Safari, Edge and/or Firefox.
Do my team or I need an app to record videos?
No, Vouch requires no use of an app. We have done this intentionally to help everyone have the easiest recording and sharing experience possible. Zero friction, better results.
Can I customize the branding?
Yes, you can fully customize the Vouch experience across recording, sharing, playback and more.
Do people need to sign up or have a login to record a video with Vouch?
No, through our “Requests” feature, anyone with a link, QR code or embed can record a video seamlessly.
Who hosts the videos?
Vouch hosts all of the video content across secure servers. Remember though, you can access and download your videos from Vouch anytime.
Can people collaborate on Vouch?
Yes, members of your team (with a user seat) can tag, search, organize and collaborate within your Vouch library.
Does the Vouch team provide training, onboarding and support?
Yes, depending on whether you are a Teams or Enterprise customer, you will have a combination of online, help center or dedicated account support for training, onboarding and more.
Can I download my videos from Vouch?
Yes, you can download your videos in the highest resolution (HD) that they are available in at anytime.
Can I create or add custom-branded templates to Vouch?
Yes, as part of our Enterprise plan, we can work with you to create custom video templates for your content. We also have our native Canva integration available for both Teams and Enterprise customers.
