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Frequently Asked Questions
What type of videos can I create with Vouch?
With Vouch you can create short-form, authentic videos right from your workflow. Whether it’s a campaign to collect customer testimonials, a proposal run-through, or an async team update, Vouch brings context and impact to every video you create.
What is a campaign?
Campaigns allow you to collect video responses from multiple people through one unique URL. Share the link via email, embed it on your website, or post it on social media. Campaigns allow you to easily collect videos from anyone.
Can I download videos from Vouch?
Yes, you can download HD videos from Vouch on our Starter and Teams plans.
Can I create videos for multiple teams or clients?
Yes, you can create videos for multiple teams and clients on one account. Join our Teams plan if you have multiple brands that require custom branding and separate workspaces.
How long is my free trial?
You can try Vouch Starter free for 14 days. There’s no credit card required to sign up, and you’ll have access to our premium features like downloads, custom branding and AI-powered questions & notes.
Can I add my team?
Yes, you are able to invite and collaborate with your wider team based upon the seat limits of the plan you are subscribed to.
Can I remove the Vouch branding?
Yes, Vouch branding can be removed and fully customized to your own brand as part of our Starter and Team plans.
Is there a discount for paying yearly?
Yes, you receive a 20% discount when signing up to one of our annual plans.
How do I get my first campaign set up on Vouch? (channels through to book a demo or self-serve content)
It’s easy! Just add your questions, then share your campaign URL with your audience. You'll start receiving videos in no time. If you need any help getting started, book a call with us.
Do you need a Vouch account to record a video?
No, anyone that you send a Vouch link to can record their video without the need for their own Vouch account.